Client experiences

What Clients Say

Accounts from families who sought help — and found clarity.

The following accounts are shared with the permission of clients who wished to contribute their experience to help others in similar situations understand what working with Adil Kasih involves.

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14+

Years of family law practice in Perak

400+

Families supported

4.8

Average client satisfaction rating

3

Specialist family law services

Client Accounts

What Families Have Said

RS

Rozita bt Sulaiman

Ipoh, Perak · Mediation

My siblings and I had been at an impasse over our late mother's estate for the better part of a year. We engaged Ahmad Zaidi for mediation after a family friend recommended him, and I will be honest — I was not optimistic that three of us would reach any agreement. But he managed the sessions with a calmness that helped everyone feel heard without letting the discussions spiral. We reached an arrangement that all three of us signed voluntarily. I do not think we would have got there without that process.

April 2025

LK

Lim Kah Fong

Taiping, Perak · Adoption

My wife and I went through the formal adoption process with Norzaida's help earlier this year. The process was longer than we initially expected, but she was honest with us from the start about the timeline. She prepared all the documents, coordinated with the welfare officer, and attended the court hearing with us. She was patient with our questions throughout — and there were many. The outcome we were hoping for came through in March, and we are grateful for the careful way she handled everything.

April 2025

MA

Mohamad Azman bin Ramli

Ipoh, Perak · Custody Variation

I needed to apply to vary an existing access order after I relocated for work to a different part of Perak. Ahmad Zaidi handled the application straightforwardly and kept the communication between myself and my former spouse's legal team professional throughout. I had expected the process to be more contentious than it was. The variation was granted and the new arrangement has worked well for our children. My only note would be that the administrative side of filing took a little longer than I had hoped, though I understand that is not entirely within the firm's control.

May 2025

PN

Pushpa Narayan

Ipoh, Perak · Mediation

My family had a difficult situation involving my elderly father's care arrangements — there was disagreement between myself and my brothers about responsibilities and costs. We tried to resolve it informally for months without success. The mediation sessions at Adil Kasih created a structured space that none of us could avoid engaging with properly. The written summaries after each session were particularly useful for keeping everyone accountable to what had actually been discussed. We reached a workable arrangement after two sessions.

March 2025

WY

Wong Yee Lin

Batu Gajah, Perak · Adoption

I came to Adil Kasih as a single applicant going through the adoption process, which I understood to be more complicated in some respects. Norzaida took the time at our first meeting to explain exactly what the pathway looked like for my situation, which documents would be required, and what the welfare assessment would involve. She never made me feel that my case was unusual or difficult to manage. The process took about seven months in total, and I was kept informed throughout. I would recommend the firm without reservation.

April 2025

HB

Haslinda bt Baharom

Kampar, Perak · Custody Variation

After my children's school situation changed, I needed to modify the access schedule in our existing court order to reflect their new timetable. Ahmad Zaidi handled the application competently and kept the focus on what the children needed rather than allowing it to become a more contentious matter than it needed to be. The revised order was granted without a contested hearing, which I was relieved about. Correspondence was always answered promptly.

May 2025

Case Studies

Three Matters in Detail

The following case studies are shared in general terms to illustrate the kinds of matter the practice handles and the approach taken. Names and identifying details have been changed.

Challenge

Inheritance Dispute Among Four Siblings

Four adult children disagreed over the distribution of their late father's estate, which included a family home in Ipoh and several parcels of agricultural land. Communication had broken down entirely, and two parties had engaged separate lawyers with the intention of litigating.

How We Helped

Three Sessions of Structured Mediation

The advisor met with each sibling separately before the first joint session to understand each party's position and underlying concerns. Over three sessions spread across six weeks, a distribution arrangement was developed that addressed the main concerns of all four parties. Written summaries after each session created a clear record of progress.

Outcome

Signed Settlement Without Court Proceedings

All four siblings signed a voluntary settlement agreement. The family home was sold and proceeds distributed according to the agreed arrangement. Court proceedings — and their associated costs and delays — were avoided entirely. Duration: 8 weeks from first session to signed agreement.

"We had all but given up on finding a way forward as a family. The process changed that." — one participant

Challenge

Couple Seeking Formal Adoption of a Child in Their Care

A married couple in their forties had informally cared for a child for three years following the incapacity of the birth parent. They wished to formalise the arrangement through adoption but were uncertain which Act applied to their situation and what the welfare assessment would involve.

How We Helped

Full Procedural Guidance and Court Representation

The advisor assessed the couple's circumstances and determined the applicable Act. All documentation was prepared, including the necessary financial statements and the initial welfare report coordination. The welfare officer liaison was handled entirely by the firm, and the advisor attended all court dates.

Outcome

Adoption Order Granted

The adoption order was granted by the Ipoh High Court. The process took approximately six and a half months from initial consultation to final order. The couple reported that having clear guidance on each procedural step significantly reduced the anxiety of the process. Duration: 6.5 months total.

Challenge

Parent Seeking Access Modification Following Relocation

A father with an existing access order had relocated within Perak for employment reasons. The original order was written around a specific weekly schedule that was no longer practicable given the change in distance. The mother was not opposed to a variation in principle but communication between the parties had become difficult.

How We Helped

Variation Application with a Focus on the Children

The advisor drafted a variation application that proposed a revised schedule designed around the children's school terms and the father's new work pattern. Correspondence with the mother's legal representative was kept focused and professional throughout. A consent order was proposed to avoid a contested hearing.

Outcome

Consent Order Granted Without Contested Hearing

The variation was granted as a consent order. Both parents agreed to the revised schedule, and the children's routine was disrupted as little as possible during the process. The matter was resolved within three months from initial instruction. Duration: approximately 12 weeks.

Reach the Firm

Contact Adil Kasih

Telephone

+60 5-528 7194

Address

24, Jalan Anderson, 30300 Ipoh, Perak

Office Hours

Mon–Fri: 9:00 am – 5:30 pm
Sat: 9:00 am – 12:30 pm

Credentials

Professional Credentials

Malaysian Bar Membership

All advocates hold current Annual Practising Certificates from the Malaysian Bar.

Perak Bar Committee

Active participation in the Perak Bar's professional development and legal aid programmes.

Mediation Act 2012 Practitioner

Recognised competence in mediation practice under the Malaysian Mediation Act 2012 framework.

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